Calibre incident

Snapshots and test results delays

Minor Resolved View vendor source →

Calibre experienced a minor incident on May 4, 2020 affecting Application, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2020, 10:01 PM UTC
Resolved
May 05, 2020, 01:20 AM UTC
Duration
3h 19m
Detected by Pingoru
May 04, 2020, 10:01 PM UTC

Affected components

Application

Update timeline

  1. investigating May 04, 2020, 10:01 PM UTC

    We are currently investigating delays in processing test results and Snapshots. You might experience Snapshots being marked as "testing" for prolonged time. No test data has been lost. We will provide more information as soon as we identify the issue.

  2. monitoring May 04, 2020, 11:59 PM UTC

    We identified an issue causing an increased load in releasing Snapshot test results. We have issued a fix and are watching the processing of test results recover. Your tests will be marked as completed as soon as they are processed.

  3. resolved May 05, 2020, 01:20 AM UTC

    Snapshots are currently processed normally. All past, pending test results have been released.