Calibre experienced a minor incident on August 5, 2020 affecting Sydney and São Paulo and 1 more component, lasting 22h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 05, 2020, 07:23 AM UTC
We are currently investigating test failures and delays in selected regions and tests. You might experience some Snapshots being marked as "failed" or results being delayed. We will provide more information as soon as it’s available.
- investigating Aug 05, 2020, 11:28 AM UTC
We're continuing to investigate for the root cause and a solution for the issue. Rest assured that test results for failed tests won’t be lost and will become available once the incident is resolved.
- monitoring Aug 05, 2020, 01:14 PM UTC
A fix has been deployed. We are now monitoring with a view to resolve this issue soon.
- monitoring Aug 06, 2020, 02:35 AM UTC
We are observing recurrent test failures and delays in the North Virginia Test Agent region. We're continuing to investigate for the root cause of the issue and a permanent solution. Thank you for your patience.
- resolved Aug 06, 2020, 06:08 AM UTC
All Test Agent regions are now fully operational.