Calibre experienced a minor incident on August 6, 2020 affecting Sydney and São Paulo and 1 more component, lasting 18h 9m. The incident has been resolved; the full update timeline is below.
Affected components
SydneySão PauloFrankfurtLondonSingaporeNorth Virginia
Update timeline
- investigating Aug 06, 2020, 11:44 AM UTC
We are investigating an ongoing issue where some tests are not able to be completed successfully. In some cases tests will fail, or be delayed for a period of minutes.
- investigating Aug 06, 2020, 12:21 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 06, 2020, 01:15 PM UTC
A fix has been put in place and we will be monitoring our systems to confirm resolve.
- identified Aug 06, 2020, 11:49 PM UTC
We are still observing recurring test delays in several Test Agent regions. Tests in those areas might be delayed, but will eventually be completed. We continue working on a reliable solution to this issue.
- resolved Aug 07, 2020, 05:53 AM UTC
All Test Agent regions are now fully operational.