CaliberMind incident

Insights Outage

Critical Resolved View vendor source →

CaliberMind experienced a critical incident on November 3, 2023 affecting Insights Reporting, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2023, 09:08 PM UTC
Resolved
Nov 03, 2023, 10:43 PM UTC
Duration
1h 34m
Detected by Pingoru
Nov 03, 2023, 09:08 PM UTC

Affected components

Insights Reporting

Update timeline

  1. investigating Nov 03, 2023, 09:08 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 03, 2023, 10:28 PM UTC

    Our team has identified the cause of the issue. Our DNS provider (CloudFlare) is currently experiencing an incident. We are monitoring the situation.

  3. identified Nov 03, 2023, 10:28 PM UTC

    Our team has identified the cause of the issue. Our DNS provider (CloudFlare) is currently experiencing an incident. We are monitoring the situation.

  4. monitoring Nov 03, 2023, 10:30 PM UTC

    Some users may now be able to sign into Insights.

  5. resolved Nov 03, 2023, 10:43 PM UTC

    This incident has been resolved.