Cab Group experienced a major incident on December 18, 2025 affecting CAB Plan - All markets and Damage Inspection Booking Web Application (DIB) and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
CAB Plan - All marketsDamage Inspection Booking Web Application (DIB)CAB Plan RepairKPI & Reporting service
Update timeline
- investigating Dec 18, 2025, 06:40 AM UTC
CAB Plan incident We are currently experiencing an issue affecting CAB Plan. We are experiencing an issue where CAB Plan users are unable to log in. We apologize for the inconvenience that this may cause and are working to resolve this as soon as possible. We will update status regarding this incident continuously. Kind regards CAB
- monitoring Dec 18, 2025, 06:53 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 18, 2025, 06:55 AM UTC
This incident has been resolved.