Cab Group experienced a critical incident on September 23, 2024 affecting CAB Plan - All markets, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 23, 2024, 05:40 AM UTC
CAB Plan failure Currently we have a failure in CAB Plan. We apologize for the inconvenience that this may cause and are working to resolve this as soon as possible. The failure affects [all markets/Sweden/Norway/Finland/Denmark/Estonia]. CAB Plan customers are not able to log in to CSP (CABAS or CAB Plan) We will update this incident continuously. Kind regards CAB
- identified Sep 23, 2024, 07:29 AM UTC
The cause of failure in CAB Plan is now identified and we are working to resolve the problem as soon as possible. We will update this incident continuously. Kind regards CAB
- resolved Sep 23, 2024, 08:53 AM UTC
We have now solved the problem causing the failure in CAB Plan and we are monitoring the results of that. We apologize for the inconvenience that this may have caused. Kind regards CAB