Butlr experienced a notice incident on September 2, 2024 affecting Database, lasting 7h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 02, 2024, 04:49 PM UTC
We're currently investigating an issue with our data processing systems, which is causing intermittent disruptions to our service. Our systems are experiencing unexpected restarts, which may lead to delays in data updates.
- identified Sep 02, 2024, 06:20 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 02, 2024, 06:56 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 02, 2024, 06:56 PM UTC
We are continuing to monitor for any further issues.
- monitoring Sep 02, 2024, 08:26 PM UTC
We are continuing to monitor for any further issues.
- identified Sep 02, 2024, 08:26 PM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 02, 2024, 08:32 PM UTC
We are continuing to work on a fix for this issue.
- identified Sep 03, 2024, 12:42 AM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 03, 2024, 12:42 AM UTC
This incident has been resolved.