Butlr incident

Webhook - Delivery Experiencing Issues

Notice Resolved View vendor source →

Butlr experienced a notice incident on August 19, 2025 affecting Webhooks, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2025, 04:30 PM UTC
Resolved
Aug 19, 2025, 05:28 PM UTC
Duration
58m
Detected by Pingoru
Aug 19, 2025, 04:30 PM UTC

Affected components

Webhooks

Update timeline

  1. investigating Aug 19, 2025, 04:30 PM UTC

    We are currently experiencing an issue impacting delivery of webhook events. The root cause has been identified as an internal server error affecting our webhook infrastructure. Our engineering team is actively working to implement a fix. We'll provide another update as soon as service is restored or we have a timeline for resolution. Please note: This issue is limited to webhook delivery. All sensors continue to function as expected, and no data has been lost. Thank you for your patience while we work to resolve this.

  2. resolved Aug 19, 2025, 05:28 PM UTC

    This incident has been resolved.