Bustle incident

Invoicing - Contractors Only

Major Resolved View vendor source →

Bustle experienced a major incident on June 30, 2022, lasting 7h 39m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2022, 12:16 AM UTC
Resolved
Jun 30, 2022, 07:56 AM UTC
Duration
7h 39m
Detected by Pingoru
Jun 30, 2022, 12:16 AM UTC

Update timeline

  1. investigating Jun 30, 2022, 12:16 AM UTC

    We are currently investigating the issue with jobs completed by contractors not appearing on invoice summary page to be converted to invoice. Estimated resolution - 12pm WST All other invoicing not impacted

  2. identified Jun 30, 2022, 03:33 AM UTC

    The issue has been identified and a fix has been built which we are currently testing. We expect resolution by 2pm AWT and will notify once live.

  3. monitoring Jun 30, 2022, 07:51 AM UTC

    The fix has been implemented and we are monitoring the results.

  4. resolved Jun 30, 2022, 07:56 AM UTC

    Functionality is now restored. Thank you for your patience