Bustle incident

Degraded Platform Performance

Critical Resolved View vendor source →

Bustle experienced a critical incident on November 8, 2023, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2023, 04:25 AM UTC
Resolved
Nov 08, 2023, 04:45 AM UTC
Duration
19m
Detected by Pingoru
Nov 08, 2023, 04:25 AM UTC

Update timeline

  1. investigating Nov 08, 2023, 07:22 AM UTC

    Reports of downgraded platform performance

  2. identified Nov 08, 2023, 07:23 AM UTC

    The initial diagnosis of unprecedented load on the database, impacting update operations from completing and load requests from being served.

  3. identified Nov 08, 2023, 07:27 AM UTC

    Database is scaled to a higher tier to provide additional performance

  4. monitoring Nov 08, 2023, 07:28 AM UTC

    Bustle systems administrator intervenes

  5. resolved Nov 08, 2023, 07:30 AM UTC

    Performance is repaired, platform functionality is reinstated.