Buildkite incident

Increased latency and error rates

Minor Resolved View vendor source →

Buildkite experienced a minor incident on April 29, 2026 affecting Agent API, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 05:43 PM UTC
Resolved
Apr 29, 2026, 06:48 PM UTC
Duration
1h 4m
Detected by Pingoru
Apr 29, 2026, 05:43 PM UTC

Affected components

Agent API

Update timeline

  1. investigating Apr 29, 2026, 05:43 PM UTC

    We're observing increased latency and error rates for a subset of our customers. We're currently investigating and will provide status updates as they become available.

  2. monitoring Apr 29, 2026, 06:18 PM UTC

    We have identified and fixed the issue with the underlying database for a subset of customers. We are now monitoring the issue.

  3. resolved Apr 29, 2026, 06:48 PM UTC

    We have confirmed that latency and error rates have returned to normal for impacted customers.