Buildkite incident

Increased latency and error rates

Minor Resolved View vendor source →

Buildkite experienced a minor incident on May 4, 2026 affecting Agent API, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 06:02 AM UTC
Resolved
May 04, 2026, 06:30 AM UTC
Duration
27m
Detected by Pingoru
May 04, 2026, 06:02 AM UTC

Affected components

Agent API

Update timeline

  1. investigating May 04, 2026, 06:02 AM UTC

    We're observing increased latency and error rates in the Agent API for a subset of our customers. We're currently investigating and will provide status updates as they become available.

  2. resolved May 04, 2026, 06:30 AM UTC

    An increase in requests has lead to the API service being temporarily saturated. We have updated rate limits to ensure this doesn't re-occur and will add further resources if necessary