Buildium experienced a minor incident on February 26, 2021 affecting Buildium Platform, lasting 2h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Buildium Platform
Update timeline
- identified Feb 26, 2021, 02:50 PM UTC
We are experiencing issues delivering and sending SMS messages via our partner, Twilio. Please access 2FA codes via phone call or Authenticator app, by clicking on "having trouble?" from the 2FA code page. For more information, please go to Twilio's status page: https://status.twilio.com/incidents/zmz5c9prz8mm
- monitoring Feb 26, 2021, 05:34 PM UTC
Twilio is reporting that they have resolved this issue, and are monitoring for any additional errors. For more information, please go to Twilio's status page: https://status.twilio.com/incidents/zmz5c9prz8mm
- resolved Feb 26, 2021, 05:47 PM UTC
This incident has been resolved.