Buildium experienced a minor incident on June 24, 2021 affecting Phone support, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Phone support
Update timeline
- identified Jun 24, 2021, 03:07 PM UTC
Our phone support system is currently experiencing degraded performance. If you experience dead air, please hang up and try again. If you cannot connect, an agent will attempt to call you back. You may also email [email protected], and we will get back to you as soon as possible.
- monitoring Jun 24, 2021, 03:35 PM UTC
Performance has been restored to our phone service. We are continuing to monitor for any remaining problems.
- resolved Jun 24, 2021, 03:59 PM UTC
This incident has been resolved.