Buildium experienced a major incident on June 30, 2021 affecting Buildium Platform, lasting 2h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 30, 2021, 06:59 PM UTC
We are aware of an issue that is preventing our Analytics Hub from working correctly. Our developers are actively working on a solution.
- identified Jun 30, 2021, 07:22 PM UTC
We are continuing to work on a solution for this issue. We have determined that this issue originates from an integration with a 3rd party. We will update this message when they have resolved the issue. In addition to the Analytics Hub, we have also identified that this issue also affects the analytics tab on the tasks page.
- resolved Jun 30, 2021, 09:09 PM UTC
Our 3rd party partner was able to resolve the issue, and access to the Analytics Hub and the analytics tab on the tasks page are now working as expected.