Buildium incident

Analytics and Task Analytics Unavailable

Minor Resolved View vendor source →

Buildium experienced a minor incident on August 18, 2021 affecting Buildium Platform, lasting 3h 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2021, 07:57 PM UTC
Resolved
Aug 18, 2021, 11:24 PM UTC
Duration
3h 26m
Detected by Pingoru
Aug 18, 2021, 07:57 PM UTC

Affected components

Buildium Platform

Update timeline

  1. identified Aug 18, 2021, 07:57 PM UTC

    We are aware of an issue that is preventing our Analytics Hub and Task Analytics tab from loading information. We have determined that this issue originates from an integration with a 3rd party. We will update this message when they have resolved the issue.

  2. resolved Aug 18, 2021, 11:24 PM UTC

    Our partner has let us know that they were able to resolve this issue.