Buildium experienced a major incident on September 3, 2021 affecting Buildium Platform and Resident Center and 1 more component, lasting 2h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Buildium PlatformResident CenterOpen API
Update timeline
- identified Sep 03, 2021, 03:15 PM UTC
You may be experiencing slowness in Buildium. Our developers are investigating, and we expect any slow performance to be resolved shortly.
- identified Sep 03, 2021, 04:08 PM UTC
We are continuing to investigate the slowness in Buildium and are treating this as a critical issue.
- monitoring Sep 03, 2021, 05:16 PM UTC
Performance has begun to return to normal, we will continue to monitor.
- resolved Sep 03, 2021, 05:44 PM UTC
This incident has been resolved.