Buildium experienced a minor incident on February 10, 2023 affecting Phone support, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Phone support
Update timeline
- investigating Feb 10, 2023, 09:01 PM UTC
We are currently experiencing issues with our phone provider. At this time, please submit a support case for assistance. We apologize for the inconvenience and are working with our provider to resolve this issue as soon as possible. Need help? Submit a support ticket- https://help.buildium.com/hc/s/contactsupport
- monitoring Feb 10, 2023, 09:21 PM UTC
Our phone provider has added mitigation measures in place, and we are seeing recovery with phone support.
- resolved Feb 10, 2023, 09:46 PM UTC
This incident is resolved.