Buildium incident

Buildium Slowness Detected

Minor Resolved View vendor source →

Buildium experienced a minor incident on May 1, 2023 affecting Buildium Platform, lasting 3h 30m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2023, 04:27 PM UTC
Resolved
May 01, 2023, 07:57 PM UTC
Duration
3h 30m
Detected by Pingoru
May 01, 2023, 04:27 PM UTC

Affected components

Buildium Platform

Update timeline

  1. investigating May 01, 2023, 04:27 PM UTC

    You may be experiencing slowness in Buildium. Our developers are working to resolve this as soon as possible.

  2. investigating May 01, 2023, 05:10 PM UTC

    We are continuing to investigate the issue around slowness on page loads.

  3. investigating May 01, 2023, 05:35 PM UTC

    We have seen the slowness in Buildium be significantly reduced, but we are still looking into its cause to prevent further issues.

  4. monitoring May 01, 2023, 06:50 PM UTC

    We have added a fix to correct this slowness and will continue to monitor this slowdown issue.

  5. resolved May 01, 2023, 07:57 PM UTC

    This incident has been resolved.