Buildium incident

We are experiencing an issue with phone support

Buildium experienced a minor incident on April 22, 2024 affecting Phone support, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started: Apr 22, 2024, 03:16 PM UTC
Resolved: Apr 22, 2024, 05:35 PM UTC
Duration: 2h 18m
Detected by Pingoru: Apr 22, 2024, 03:16 PM UTC

Affected components

Phone support

Update timeline

investigating Apr 22, 2024, 03:16 PM UTC

We are having an issue with our phone service provider, that may mean agents are not able to hear you, and vice versa. We are working with our service provider to resolve this issue as quickly as possible. While we work on this issue, please consider creating a support case, by emailing [email protected].
resolved Apr 22, 2024, 05:35 PM UTC

This incident has been resolved.