Buildium incident

Enhanced Tenant Screening Outage

Minor Resolved View vendor source →

Buildium experienced a minor incident on April 26, 2024 affecting Buildium Platform, lasting 18h 52m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2024, 05:08 PM UTC
Resolved
Apr 27, 2024, 12:00 PM UTC
Duration
18h 52m
Detected by Pingoru
Apr 26, 2024, 05:08 PM UTC

Affected components

Buildium Platform

Update timeline

  1. investigating Apr 26, 2024, 05:08 PM UTC

    Enhanced Tenant Screening services are temporarily unavailable. We apologize for the inconvenience and appreciate your patience while we work on a quick resolution.

  2. identified Apr 26, 2024, 06:59 PM UTC

    We have identified the problem and are currently working on implementing a solution

  3. identified Apr 26, 2024, 09:21 PM UTC

    Our partner for screenings is making progress with our resolution. We are actively exploring and implementing options to expedite the resolution.

  4. resolved Apr 27, 2024, 12:00 PM UTC

    This incident has been resolved.