Buildium experienced a critical incident on July 14, 2023 affecting Phone support, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Phone support
Update timeline
- identified Jul 14, 2023, 02:13 PM UTC
We are currently experiencing issues with our phone provider. At this time, please submit a support case for assistance. We apologize for the inconvenience and are working with our provider to resolve this issue as soon as possible.
- resolved Jul 14, 2023, 02:37 PM UTC
Our phone support provider has resolved the issue, and phone support is now available.