Buildium incident

Multiple Errors in Buildium

Major Resolved View vendor source →

Buildium experienced a major incident on July 3, 2024 affecting Buildium Platform and Resident Center and 1 more component, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2024, 02:31 PM UTC
Resolved
Jul 03, 2024, 03:38 PM UTC
Duration
1h 6m
Detected by Pingoru
Jul 03, 2024, 02:31 PM UTC

Affected components

Buildium PlatformResident CenterApplicant CenterOpen APIOnline Payments

Update timeline

  1. investigating Jul 03, 2024, 02:31 PM UTC

    We are aware of an issue that is causing several errors in Buildium. We are actively working on a fix, and will have an update shortly.

  2. monitoring Jul 03, 2024, 02:46 PM UTC

    Our developers were able to implement a fix, and we are no longer seeing error messages in Buildium. We will continue to monitor for any additional impact.

  3. resolved Jul 03, 2024, 03:38 PM UTC

    This incident has been resolved.