Buildium incident
Buildium delay in processing items due to partner outage
Buildium experienced a notice incident on July 19, 2024 affecting Buildium Platform and Resident Center, lasting 1h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 19, 2024, 01:41 PM UTC
We are investigating a delay in processing items in Buildium due to global partner outages. Please do not resubmit a payment; the system is adding payments in the order that they were submitted. Affected areas: Process recurring credit card payments Late fees posting Epay Limits alerts Daily Notifications
- identified Jul 19, 2024, 01:59 PM UTC
Our task handlers are processing items following our partner's delay, and we expect to complete these requests soon.
- monitoring Jul 19, 2024, 02:34 PM UTC
The delay in processing items in Buildium due to global partner outages has been solved. We are now monitoring for any continued issues.
- resolved Jul 19, 2024, 03:09 PM UTC
This incident has been resolved.