Buildium experienced a minor incident on July 31, 2024 affecting Buildium Platform and Buildium.com, lasting 2h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Buildium PlatformBuildium.com
Update timeline
- investigating Jul 31, 2024, 07:57 PM UTC
Our billing system, Zuora, is currently experiencing performance issues. You may be unable to make changes to your subscription or access billing reports at this time. For more information, visit Zuora's status page: https://trust.zuora.com/incidents/l1pm8cjkh9ln
- investigating Jul 31, 2024, 08:00 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 31, 2024, 08:42 PM UTC
The performance issues with our billing system, Zuora, have been resolved. You should now be able to make changes to your subscription and access billing reports.
- resolved Jul 31, 2024, 10:12 PM UTC
This incident has been resolved.