Buildium experienced a major incident on March 31, 2025 affecting Phone support, lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Phone support
Update timeline
- identified Mar 31, 2025, 04:41 PM UTC
We are currently experiencing issues with our phone provider. At this time, please submit a support case for assistance. We apologize for the inconvenience and are working with our provider to resolve this issue as soon as possible
- monitoring Mar 31, 2025, 05:18 PM UTC
Our phone support provider has resolved the issue Phone support is now available and we will continue to monitor the situation
- resolved Mar 31, 2025, 06:32 PM UTC
This incident has been resolved.