Buildium incident

Mobile and API slowness

Minor Resolved View vendor source →

Buildium experienced a minor incident on May 1, 2025 affecting Open API and Buildium Manager Mobile App - iOS and 1 more component, lasting 4h 51m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2025, 02:44 PM UTC
Resolved
May 01, 2025, 07:35 PM UTC
Duration
4h 51m
Detected by Pingoru
May 01, 2025, 02:44 PM UTC

Affected components

Open APIBuildium Manager Mobile App - iOSBuildium Manager Mobile App - AndroidBuildium Resident Center Mobile App - iOSBuildium Resident Center Mobile App - Android

Update timeline

  1. investigating May 01, 2025, 02:44 PM UTC

    You may be experiencing slowness in Buildium Mobile applications and the API. Our team is actively working to resolve this issue as quickly as possible.

  2. identified May 01, 2025, 03:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 01, 2025, 05:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 01, 2025, 07:35 PM UTC

    This incident has been resolved.