Bugsnag incident

AWS outage impacting SmartBear ID logins and email notifications

Major Resolved View vendor source →

Bugsnag experienced a major incident on October 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 10:59 AM UTC
Resolved
Oct 20, 2025, 10:59 AM UTC
Duration
—
Detected by Pingoru
Oct 20, 2025, 10:59 AM UTC

Update timeline

  1. monitoring Oct 20, 2025, 10:59 AM UTC

    Oct 20, 10:59 UTC Resolved - This incident has been resolved. Oct 20, 10:11 UTC Monitoring - An AWS outage occurred, preventing SmartBear ID logins to the BugSnag dashboard and notification emails from being sent. We are monitoring the situation, but we expect that logins and email notifications will now continue to work as normal. All other functionality remained operational throughout the incident. The AWS incident can be tracked here: https://health.aws.amazon.com/health/status#multipleservices-us-east-1_1760954629