Bugsnag experienced a notice incident on January 24, 2024, lasting 45m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 24, 2024, 09:37 AM UTC
We have been experiencing an outage to our emails since 01:56 AM UTC resulting in emails not being sent and are investigating the cause.
- resolved Jan 24, 2024, 10:23 AM UTC
This incident has been resolved. Unfortunately all emails that would have been delivered during this outage have been lost - please accept our apologies for any inconvenience caused by this. BugSnag uses a third-party supplier to deliver emails. That supplier had temporarily suspended our account and they have acknowledged that this was due to a false positive with their internal tooling. Please rest assured that we are taking steps to ensure this does not happen again in the future.