Bugsnag incident

AWS outage impacting SmartBear ID logins and email notifications

Minor Resolved View vendor source →

Bugsnag experienced a minor incident on October 20, 2025 affecting BugSnag Dashboard, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 10:11 AM UTC
Resolved
Oct 20, 2025, 10:59 AM UTC
Duration
48m
Detected by Pingoru
Oct 20, 2025, 10:11 AM UTC

Affected components

BugSnag Dashboard

Update timeline

  1. monitoring Oct 20, 2025, 10:11 AM UTC

    An AWS outage occurred, preventing SmartBear ID logins to the BugSnag dashboard and notification emails from being sent. We are monitoring the situation, but we expect that logins and email notifications will now continue to work as normal. All other functionality remained operational throughout the incident. The AWS incident can be tracked here: https://health.aws.amazon.com/health/status#multipleservices-us-east-1_1760954629

  2. resolved Oct 20, 2025, 10:59 AM UTC

    This incident has been resolved.