Bugsnag incident

Emails not being sent

Notice Resolved View vendor source →

Bugsnag experienced a notice incident on June 9, 2024, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2024, 02:10 PM UTC
Resolved
Jun 09, 2024, 04:10 PM UTC
Duration
2h
Detected by Pingoru
Jun 09, 2024, 02:10 PM UTC

Update timeline

  1. investigating Jun 09, 2024, 02:10 PM UTC

    We are currently investigating an issue with our service provider that means we are unable to send any emails. This affects notification emails, but also sign up and password reset emails. Please bear with us while we resolve this issue.

  2. identified Jun 09, 2024, 03:21 PM UTC

    Our service provider has informed us that they have resolved the issue and will begin processing the email backlog shortly.

  3. monitoring Jun 09, 2024, 03:31 PM UTC

    We have confirmed that emails are now being delivered. We will continue monitoring the situation.

  4. resolved Jun 09, 2024, 04:10 PM UTC

    This incident has been resolved.