Bugcrowd incident

Authentication issue

Notice Resolved View vendor source →

Bugcrowd experienced a notice incident on July 24, 2025 affecting identity.bugcrowd.com, lasting 4h 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2025, 09:33 PM UTC
Resolved
Jul 25, 2025, 02:15 AM UTC
Duration
4h 42m
Detected by Pingoru
Jul 24, 2025, 09:33 PM UTC

Affected components

identity.bugcrowd.com

Update timeline

  1. investigating Jul 24, 2025, 09:33 PM UTC

    We're currently working with a vendor to resolve an issue in our authentication processes, at the moment new users, users who haven't haven't logged in for awhile, and users who have changed their password will be unable to login to the platform.

  2. monitoring Jul 25, 2025, 01:28 AM UTC

    We've implemented a remediation and are now recovering.

  3. resolved Jul 25, 2025, 02:15 AM UTC

    This incident has been resolved.