Bugcrowd experienced a minor incident on June 14, 2023 affecting www.bugcrowd.com, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
www.bugcrowd.com
Update timeline
- investigating Jun 14, 2023, 02:01 AM UTC
We are currently experiencing issues with the outbound webhooks being broken. We are diagnosing this and will update the progress along the way.
- identified Jun 14, 2023, 02:34 AM UTC
Our proxy was experiencing problems due to unexpected behaviour of the dependant AWS service(s). The exact root cause is still unclear and we have filed a support ticket with AWS to understand the same.
- resolved Jun 14, 2023, 02:40 AM UTC
The issue has resolved automatically. Will co-ordinate with the cloud provider support team for the RCA.