Bugcrowd incident

Outbound platform emails not sending

Major Resolved View vendor source →

Bugcrowd experienced a major incident on April 9, 2025 affecting bugcrowd.com && tracker.bugcrowd.com, lasting 4h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2025, 01:18 AM UTC
Resolved
Apr 09, 2025, 05:20 AM UTC
Duration
4h 1m
Detected by Pingoru
Apr 09, 2025, 01:18 AM UTC

Affected components

bugcrowd.com && tracker.bugcrowd.com

Update timeline

  1. identified Apr 09, 2025, 01:18 AM UTC

    We've identified an issue that is preventing us from sending platform emails (e.g. program updates, password resets, etc). We are working on a fix but there is no ETA currently.

  2. resolved Apr 09, 2025, 05:20 AM UTC

    Email sending from the platform is functional again.