Bugcrowd incident

Outbound platform emails not sending

Major Resolved View vendor source →

Bugcrowd experienced a major incident on April 10, 2025 affecting bugcrowd.com && tracker.bugcrowd.com, lasting 13h 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2025, 05:00 PM UTC
Resolved
Apr 11, 2025, 06:50 AM UTC
Duration
13h 50m
Detected by Pingoru
Apr 10, 2025, 05:00 PM UTC

Affected components

bugcrowd.com && tracker.bugcrowd.com

Update timeline

  1. identified Apr 10, 2025, 06:45 PM UTC

    We've identified another issue that is preventing us from sending platform emails and are working with our vendor to get it resolved but there is no ETA currently.

  2. resolved Apr 11, 2025, 06:50 AM UTC

    Email sending from the platform is functional again.