Buffer incident

Issue with Threads comments

Buffer is currently experiencing a major incident affecting Community and Threads, which began 1d ago. The vendor's full update timeline is below.

Started
Jul 13, 2026, 10:39 AM UTC
Resolved
Ongoing
Duration
● 1d 4h
Detected by Pingoru
Jul 13, 2026, 10:39 AM UTC

Affected components

CommunityThreads

Update timeline

  1. investigating Jul 13, 2026, 08:48 AM UTC

    Status: Investigating We're currently experiencing a delay while updating new comments from Threads API. Our engineering team is currently investigating the cause, and we'll provide updates here as soon as we know more. Affected components Community (Partial outage) Threads (Partial outage)

  2. identified Jul 13, 2026, 10:39 AM UTC

    Status: Identified We've confirmed that an issue with the Meta API is causing the delay, and we’re working with the Threads/Meta team to restore normal delivery of new comments. In the meantime, as a mitigation, we’ve enabled a backup mechanism to help recover recent comments. You can also trigger a manual sync by visiting the Threads channel page in Community or clicking Sync now. Affected components Threads (Degraded performance) Community (Degraded performance)