Buffer incident
Intermittent issues creating new accounts from the Buffer signup page
Buffer experienced a minor incident on January 28, 2026 affecting Buffer Web App, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 27, 2026, 04:43 PM UTC
Status: Investigating We’re currently experiencing intermittent issues with the Buffer signup page. This is affecting creating new accounts from an Incognito window or when signing up from some links. Our team is investigating and is working to resolve it as quickly as possible. We’ll keep you updated on our progress and apologise for the disruption. Affected components Buffer Web App (Degraded performance)
- identified Jan 27, 2026, 09:39 PM UTC
Status: Identified We’ve identified the root cause of the intermittent issue with the Buffer signup page and are in the process of implementing a fix. We sincerely apologise for the disruption and will continue to update you on our progress. Affected components Buffer Web App (Degraded performance)
- monitoring Jan 28, 2026, 12:38 AM UTC
Status: Monitoring The intermittent issue affecting the Buffer signup page has been fixed, and we’re keeping an eye on it to ensure it continues to run smoothly. Thank you for your patience as we worked to resolve this issue. Affected components Buffer Web App (Degraded performance)
- resolved Jan 28, 2026, 12:47 AM UTC
Status: Resolved The intermittent issue creating new accounts from the Buffer signup page has been fully resolved, and it’s functioning as expected again. If you encounter any further problems, please don’t hesitate to reach out to our team. Affected components Buffer Web App (Operational)