Buffer experienced a minor incident on January 28, 2026 affecting Buffer iOS App and Buffer API and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 25, 2026, 10:32 AM UTC
Status: Identified We’ve identified the cause of the issue preventing Tiktok posts from being published. It appears that the Tiktok API is having a partial outage. The issue doesn't seem widespread as only a subset of users is impacted. Our team is working on a fix and will continue to provide updates. Thank you for your patience as we address the problem. Affected components Buffer API (Degraded performance)
- identified Jan 26, 2026, 08:19 AM UTC
Status: Identified We have received confirmation that some services on TikTok are currently unavailable, which is affecting the publishing of some TikTok posts. They are actively working on a fix. We’re monitoring the situation closely and will provide further updates as they become available. Affected components Buffer API (Degraded performance) Buffer Web App (Degraded performance) Buffer Android App (Degraded performance) Buffer iOS App (Degraded performance)
- identified Jan 26, 2026, 08:26 PM UTC
Status: Identified The TikTok USDS Joint Venture social channel on X (here: https://x.com/tiktokusdsjv/status/2015807214871535741) has acknowledged the incident, identified the underlying cause, and confirmed that they are working to restore the service. We'll continue to monitor the posting success rate, and we'll update this page as more information becomes available. Affected components Buffer Web App (Degraded performance) Buffer Android App (Degraded performance) Buffer iOS App (Degraded performance) Buffer API (Degraded performance)
- resolved Jan 27, 2026, 10:21 AM UTC
Status: Resolved The issue with publishing posts to TikTok has been fully resolved, and all systems are now operational. Affected components Buffer Web App (Operational) Buffer Android App (Operational) Buffer iOS App (Operational) Buffer API (Operational)
- identified Jan 28, 2026, 02:21 AM UTC
Status: Identified We continue to receive reports of users being unable to publish posts to TikTok, as well as experiencing issues when refreshing or connecting TikTok accounts. The TikTok USDS Joint Venture have confirmed on X (here: https://x.com/tiktokusdsjv) that this issue is ongoing. We will continue to monitor the situation and will provide updates as they become available. Affected components Buffer Android App (Degraded performance) Buffer iOS App (Degraded performance) Buffer API (Degraded performance) Buffer Web App (Degraded performance)
- resolved Jan 28, 2026, 09:16 AM UTC
Status: Resolved The posting success rate for TikTok has returned to normal, and we are no longer seeing issues with channel refreshes or account connections. We have not yet received formal confirmation from TikTok; however, all systems are currently operating as expected. As a result, we are resolving the incident at this time. We appreciate your understanding and apologise for any disruption this may have caused. Affected components Buffer Web App (Operational) Buffer Android App (Operational) Buffer iOS App (Operational) Buffer API (Operational)