Buddy incident

[US Data Center] We are inv...

Minor Resolved View vendor source →

Buddy experienced a minor incident on November 14, 2023 affecting EU Datacenter (Git), lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2023, 08:34 PM UTC
Resolved
Nov 14, 2023, 08:45 PM UTC
Duration
11m
Detected by Pingoru
Nov 14, 2023, 08:34 PM UTC

Affected components

EU Datacenter (Git)

Update timeline

  1. investigating Nov 14, 2023, 08:34 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 14, 2023, 08:45 PM UTC

    The issue has been resolved. More details: Our alerting systems detected a problem with In-Memory Data Grid on one of git servers. During the incident, some customers experienced delays/timeouts in the application. The root cause a was network issues. We have taken internal actions to prevent a recurrence in the future.