Buddy incident

[US Data Center] Incident w...

Major Resolved View vendor source →

Buddy experienced a major incident on May 5, 2025 affecting EU Datacenter (Pipelines), lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2025, 08:51 AM UTC
Resolved
May 05, 2025, 11:45 AM UTC
Duration
2h 54m
Detected by Pingoru
May 05, 2025, 08:51 AM UTC

Affected components

EU Datacenter (Pipelines)

Update timeline

  1. investigating May 05, 2025, 08:51 AM UTC

    We are currently experiencing a service outage in our US region due to network connectivity issues. Our technical team has identified the root cause and is actively working to restore full functionality. We apologize for any inconvenience this may cause and appreciate your patience while we resolve this matter. We will provide updates as soon as service is restored.

  2. resolved May 05, 2025, 11:45 AM UTC

    Buddy is back online. We apologize for the inconvenience.