Buddy Punch incident

Buddy Punch is experiencing a partial outage

Major Resolved View vendor source →

Buddy Punch experienced a major incident on March 14, 2017, lasting 14h 40m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2017, 02:58 AM UTC
Resolved
Mar 14, 2017, 05:38 PM UTC
Duration
14h 40m
Detected by Pingoru
Mar 14, 2017, 02:58 AM UTC

Update timeline

  1. investigating Mar 14, 2017, 02:58 AM UTC

    Buddy Punch is having DNS issues that is causing a partial outage. We are working with our provider to resolve this issue as quickly as possible.

  2. investigating Mar 14, 2017, 09:37 AM UTC

    We're continuing to work on this issue and hope to have a resolution soon. We apologize for the inconvenience.

  3. investigating Mar 14, 2017, 02:36 PM UTC

    We are continuing to work on this issue. BuddyPunch.com is completely down at this time. App.BuddyPunch.com and the mobile apps are starting to come available as the DNS changes propagate. Similarly Support.BuddyPunch.com and Buddy Punch email is coming back as well. We will update the status here as it comes available.

  4. monitoring Mar 14, 2017, 04:50 PM UTC

    We are starting to see our websites and application coming back online. We will continue to monitor the situation.

  5. resolved Mar 14, 2017, 05:38 PM UTC

    The issue has been resolved.