Buddy Punch experienced a minor incident on November 6, 2017, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 06, 2017, 08:32 PM UTC
We are investigating some failed logins, time outs and slow response times.
- identified Nov 06, 2017, 08:51 PM UTC
An issue with our cloud hosting provider is causing some degraded performance. The mobile apps appear to be working better than the website at this time.
- monitoring Nov 06, 2017, 09:12 PM UTC
The website and mobile apps are starting to respond as normal. We will continue to monitor the situation.
- resolved Nov 06, 2017, 09:33 PM UTC
The issue has been resolved