Bucket.io experienced a major incident on August 7, 2017, lasting 13h 2m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 07, 2017, 11:21 PM UTC
We've identified issues with our API server. Some users may experiencing difficulties logging in and/or viewing their Discover Surveys and Segmentation Funnels. We are working right now on solving the issue.
- monitoring Aug 08, 2017, 12:08 AM UTC
Our team has identified & solved an issue with our API servers. All bucket customers should have 100% service availability. We will keep monitoring the service for the time being.
- resolved Aug 08, 2017, 12:23 PM UTC
This incident has been resolved.