Bucket.io experienced a major incident on May 23, 2019 affecting API, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating May 23, 2019, 03:31 AM UTC
We are experiencing some issues due to heavy load on our servers. Some of our customers funnels may be reporting errors. We are working on the issue and will be resolved a soon as possible.
- resolved May 23, 2019, 04:35 AM UTC
Our team reached a resolution and are continuing to monitor things right now to ensure that additional issues do not arise. If you are still experiencing any issues, please clear your cache and cookies. If issues persist, please reach out to [email protected], and we would be happy to assist you. We apologize for any inconvenience this created, and appreciate your patience and understanding!