Bucket.io incident

AWS issue

Minor Resolved View vendor source →

Bucket.io experienced a minor incident on March 5, 2020 affecting Application and API and 1 more component, lasting 5h 10m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2020, 06:01 PM UTC
Resolved
Mar 05, 2020, 11:12 PM UTC
Duration
5h 10m
Detected by Pingoru
Mar 05, 2020, 06:01 PM UTC

Affected components

ApplicationAPISurveys & Funnels

Update timeline

  1. investigating Mar 05, 2020, 06:01 PM UTC

    We are experiencing issues with our upstream service provider (AWS) again, which is causing slow load times. We will continue to post developments here while we work with them towards a resolution.

  2. resolved Mar 05, 2020, 11:12 PM UTC

    Our upstream Provider (AWS) have informed us that they have resolved the issue and we are seeing normal service has resumed.