Bucket.io experienced a critical incident on December 7, 2021 affecting Application and API and 1 more component, lasting 23h 1m. The incident has been resolved; the full update timeline is below.
Affected components
ApplicationAPISurveys & Funnels
Update timeline
- investigating Dec 07, 2021, 04:44 PM UTC
Our upstream service provider (AWS) is experiencing issues affecting our servers and service for all our bucket 1.0 customers. Bucket 2.0 is not being affected. We are working with Amazon to resolve the issue ASAP.
- monitoring Dec 08, 2021, 01:21 AM UTC
Our systems appear operational since 7:00 PM CT. We will continue to monitor until AWS confirms that their issues are resolved.
- resolved Dec 08, 2021, 03:45 PM UTC
This incident has been resolved.