Bucket.io incident

Funnels Loading Issue

Critical Resolved View vendor source →

Bucket.io experienced a critical incident on July 12, 2022 affecting Surveys & Funnels, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2022, 02:53 PM UTC
Resolved
Jul 12, 2022, 03:19 PM UTC
Duration
26m
Detected by Pingoru
Jul 12, 2022, 02:53 PM UTC

Affected components

Surveys & Funnels

Update timeline

  1. investigating Jul 12, 2022, 02:53 PM UTC

    Bucket 2.0 is experiencing problems loading funnels and surveys. We are investigating and will provide an update as soon as we identify the issue.

  2. investigating Jul 12, 2022, 02:55 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 12, 2022, 03:00 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 12, 2022, 03:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 12, 2022, 03:19 PM UTC

    This incident has been resolved.