Bucket.io experienced a critical incident on July 19, 2022 affecting Surveys & Funnels, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Surveys & Funnels
Update timeline
- identified Jul 19, 2022, 04:53 PM UTC
Bucket 2.0 is experiencing issues collecting data due to an external service having problems, the issue has been identified, and we are implementing a fix.
- identified Jul 19, 2022, 05:12 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 19, 2022, 05:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 19, 2022, 05:24 PM UTC
This incident has been resolved.