Bucket.io experienced a major incident on July 28, 2022 affecting Application and API and 1 more component, lasting 3h 50m. The incident has been resolved; the full update timeline is below.
Affected components
ApplicationAPISurveys & Funnels
Update timeline
- identified Jul 28, 2022, 05:31 PM UTC
Our upstream service provider (AWS) is experiencing issues affecting our servers and service for all our bucket 2.0 customers. https://health.aws.amazon.com/health/status Bucket 1.0 is not being affected. We are working with Amazon to resolve the issue ASAP.
- monitoring Jul 28, 2022, 06:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 28, 2022, 09:22 PM UTC
This incident has been resolved.