Bucket.io incident

Bucket 2.0 and 3.0 AWS Issue

Critical Resolved View vendor source →

Bucket.io experienced a critical incident on June 30, 2023 affecting Application and API and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2023, 04:06 PM UTC
Resolved
Jun 30, 2023, 05:11 PM UTC
Duration
1h 4m
Detected by Pingoru
Jun 30, 2023, 04:06 PM UTC

Affected components

ApplicationAPISurveys & Funnels

Update timeline

  1. investigating Jun 30, 2023, 04:06 PM UTC

    Our upstream service provider (AWS) is having an issue that affects our servers and service for all our bucket 2.0 and bucket 3.0 customers. We are working with AWS to solve this problem.

  2. monitoring Jun 30, 2023, 04:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 30, 2023, 05:11 PM UTC

    This incident has been resolved.